Support
Support
Help with sign-in, access, privacy, and security.
- Service provider
- Kamollard Chivasatvetchakul (Thai traditional medicine practitioner)
- Support, privacy, and security
- chivasat.clinic@gmail.com
- Initial service region
- Thailand
This channel is not an emergency service and does not provide diagnoses or treatment advice. For a medical emergency, immediately contact an appropriate emergency service or healthcare facility.
What you can contact us about
- A Google account is awaiting approval, access is suspended, or sign-in is unavailable.
- An OAuth or pairing request has expired and the Plugin asks you to connect again.
- A request to disable access, revoke a session, or access, correct, or delete data within the service's control.
- A suspected unauthorized use of an account, token, or the service.
- Questions about privacy, terms, provenance, or data-use boundaries.
Information to include
Include the issue, approximate time, steps taken, device or browser, and X-Request-Id if available. You may attach a screenshot after removing personal data and secrets.
Information not to send
Do not send passwords, MFA codes, Firebase ID tokens, OAuth codes, access tokens, refresh tokens, device secrets, session secrets, or identifiable patient data. The service provider will not request these items by email.
Security incidents
If you suspect unauthorized use of an account or token, stop using it and send an email with the subject “Security incident — TTMNG Pharmaceutical assist.” Include the approximate incident time but no secret. The provider will prioritize the report by severity and may revoke sessions or disable access during the investigation.
Privacy requests
Send an email with the subject “Privacy request — TTMNG Pharmaceutical assist” and describe the request. The provider may request only the information needed to verify identity before disclosing, correcting, or deleting data. No fixed response time is promised; requests will be handled according to urgency and applicable requirements.
This US English page is a translation candidate based on the Thai support page. Internal US English language reviewer: Kamollard Chivasatvetchakul. Completion and independent review have not been recorded.